Introduction
This document details the requirements for remote support and remote project delivery.
We service delivery and project teams utilise TeamViewer for providing both remote support and remote project delivery; this is required to remotely deliver these items.
Please see TeamViewer's full details of the requirements for the solution here.
Access to TeamViewer
Access to TeamViewer for remote support and remote project delivery is detailed on our site.
Please Note: If using macOS Mojave or newer, please grant access to TeamViewer for Screen Recording and Accessibility. Details on this can be found on the linked TeamViewer Community page.
Need further support?
Automate. Simplify. Succeed. If you still require assistance with us or have any further questions, please raise a ticket with our support team.
Alternatively, please see our frequently updated knowledge base articles for reference.