Adding iOS devices to Apple Business Manager / Apple School Manager with Apple Configurator – Help Centre

Overview

Please note: Apple Configurator workflows are only covered in this article for informational purposes only. We do not support this method of assigning devices to Apple Business Manager/Apple Business Manager using Configurator and strongly recommend contacting your reseller so that they can assign them directly. Support requests for Apple Configurator will be declined by our Service Desk.

This document describes the steps to add an existing iOS device to your Apple Business Manager (ABM) or Apple School Manager (ASM) portal, and datajar.mobi instance.

Requirements

The following is a list of requirements to add an iOS device to ABM/ASM.

The iOS device must not already be in an existing ABM/ASM portal.
The iOS device must be running iOS 11+.
The iOS device will need to be wiped to complete this process.
Apple Configurator 2.5+.
The credentials for your ABM/ASM account.
The URL for your datajar.mobi instance.

Setting up Apple Configurator

This example creates a blueprint to enable you to batch process a number of iOS devices. This also assumes this is a default setup of Apple Configurator with no details yet entered.

Adding your ABM/ASM and Organisation Details

Launch Apple Configurator and select 'Preferences' from the Apple Configurator 2 menu. You will be presented with the preference pane.
Select the Organisations tab.
Click the + button to add a new organisation.
Click the Next button on the first screen.
The next screen will ask you for the Apple ID for your ABM/ASM account. Enter these and click Next. You will most likely be prompted for the two factor authentication.

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The last screen will prompt you to select either an existing supervision identity or generate a new one. Select the one that is applicable.

Adding your datajar.mobi instance to Apple Configurator

Next we will add your datajar.mobi instance to Apple Configurator, so we can enrol the device at the same time as adding it to ABM/ASM. Then for future enrolments , ABM/ASM can be used.

While still in the Apple Configurator preferences, select the Servers tab.
Click the + button to add your datajar.mobi instance.
Click the Next button on the first screen.
The next screen will ask you for the address of your datajar.mobi instance. If you're unsure as to what this address might be, please get in touch.

https://[Your datajar.mobi URL]/cloudenroll

Make sure you add cloudenroll to the end of the url.

Then click the Next button.

You will know its worked because if you edit the MDM server you added the certificates for the server will be listed as show below.

Creating the blueprint for Apple Configurator

Add a new blueprint to Apple Configurator.
Add a Wi-Fi configuration profile to the blueprint for the network you are using or you can use the built in Internet Sharing to iPad USB on the host Mac.
Next we will add the prepare stage to the blueprint; Click the "Prepare" button in the toolbar.
For the first screen select manual configuration.
Make sure you select "Add to Device Enrolment Program". Click Next.

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Select your MDM server. Click Next.
Select your organisation. Click Next.
The next screen ask you to configure which steps you want to show at setup. Click Next.
Then it will ask which Wi-Fi profile you want to use. If you are using the built in Internet Sharing in System preferences on the host Mac, you can skip this step. Click Next.
Once finished you can close the blueprint.

Applying the Blueprint

Select your device and then apply the blueprint we just created. This can take quite a while to run, this includes erasing of the device.

Verifying that the device is now in ABM/ASM

Once the blueprint has run we can check if the device has appeared in the ABM/ASM portal.

You'll need to Login to https://school.apple.com or https://business.apple.com as appropriate, to check that the device now shows as expected.