Overview
This document describes the steps to add an existing iOS device to your Apple Business Manager (ABM) or Apple School Manager (ASM) portal, and datajar.mobi instance.
Apple Configurator workflows are covered in this article for informational purposes only. We do not support this method of assigning devices to Apple Business Manager/Apple Business Manager using Configurator and strongly recommend contacting your reseller so that they can assign them directly.
Please note: Support requests for Apple Configurator will be declined by our Service Desk. For further support on this, please contact Apple Support or your Apple representative.
Requirements
The following is a list of requirements to add an iOS device to ABM/ASM:
- The iOS device must not already be in an existing ABM/ASM portal
- The iOS device must be running iOS 11+
- The iOS device will need to be wiped to complete this process
- Apple Configurator 2.5+
- The credentials for your ABM/ASM account
- The URL for your datajar.mobi instance
Setting up Apple Configurator
The below example creates a blueprint to enable you to batch process a number of iOS devices. This also assumes this is a default setup of Apple Configurator with no details yet entered.
Adding your ABM/ASM and Organisation Details
- Launch Apple Configurator and select 'Preferences' from the Apple Configurator 2 menu. You will be presented with the preference pane.
- Select the Organisations tab.
- Click the + button to add a new organisation.
- Click the Next button on the first screen.
The next screen will ask you for the Apple ID for your ABM/ASM account. Enter these and click Next. You will most likely be prompted for the two factor authenticationThe final screen will prompt you to select either an existing supervision identity or generate a new one. Select the one that is applicable.
Adding your datajar.mobi instance to Apple Configurator
Next, your datajar.mobi instance needs to be added to Apple Configurator so that devices can be enrolled at the same time as adding it to ABM/ASM. After this, ABM/ASM can be used in the future instead.
- While still in the Apple Configurator preferences, select the Servers tab.
- Click the + button to add your datajar.mobi instance.
- Click the Next button on the first screen.
- The next screen will ask you for the address of your datajar.mobi instance. This will read as https://[Your datajar.mobi URL]/cloudenroll ; please ensure to add 'cloudenroll' to the end of the URL. If you are unsure as to what this address might be, please contact our Services team.
- Select the Next button.
Creating the blueprint for Apple Configurator
- Add a new blueprint to Apple Configurator
- Add a Wi-Fi configuration profile to the blueprint for the network you are using, or you can use the built in Internet Sharing to iPad USB on the host Mac.
- Add the prepare stage to the blueprint; Click the "Prepare" button in the toolbar.
- Next, select manual configuration
- Ensure to select 'Add to Device Enrolment Program'. Then click Next.
- Select your MDM server and click Next.
- Select your organisation and click Next.
- The next screen will ask you to configure which steps you want to show at setup. Click Next.
- Following this, it will ask which Wi-Fi profile you want to use. (If you are using the built in Internet Sharing in System preferences on the host Mac, you can skip this step.) Click Next.
- Once completed, you can close the blueprint.
- Finally, select your device and then apply the blueprint.
Please note: This can take quite a while to run (as this includes erasing of the device).
Once the blueprint has run, you can verify if the device has appeared in the ABM/ASM portal by logging into either your Apple School Manager or Apple Business Manager (as appropriate) to check that the device now shows as expected.
Need further support?
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Alternatively, please see our frequently updated knowledge base articles for reference.