Governance
We are registered with the Information Commissioner's Office with registration number: ZB122611 and our accreditations are available at https://datajar.co.uk/legal/accreditations/. We handle all data in accordance with the UK GDPR and the General Data Protection Regulation.
Data processing agreements
The details of processing for data sharing agreements are referred to in our standard terms and conditions which are available upon request.
Storage and processing
All information related to storage and processing can be viewed within our Sub Processors list support article.
Additionally we maintain an Information Asset and Risk Database.
Exit policy
We only process data for the duration of a client contract. Once notice is given, a customer will be provided with a service termination notice. The process is managed in line with our Privacy Policy.
We offer:
- Deletion
- Return of data in a storage format, such as a csv, with any intellectual property removed.
- Other – may incur chargeable services
Security review
As well as our internal audit programme, offices are subject to external audit. Our technical compliance is managed through code testing, vulnerability scanning and penetration testing.
As a policy, we do not share the results of our security reviews.
Need further support?
If you still require assistance with us or have any further questions, please raise a ticket with our support team.
Alternatively, please see our frequently updated knowledge base articles for reference.