When using a Apple laptop or desktop in conjunction with a sync and charge dock not all the devices appear. This can occur if you are connecting more that 18 iOS devices.
Please enter the following via the Terminal (located in /Applications/Utilities/Terminal.app):
sudo nvram usb-options="%01%00%00%00"
Once iOS devices have been configured, USB options can be reset using the following command:
sudo nvram -d usb-options
If you require further assistance, please contact our support team by e-mailing: support@datajar.co.uk
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